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Instagram Is Working on an AI Chatbot

Instagram is in the process of developing an AI chatbot to enhance the direct messaging (DM) experience with a touch of fun and engagement. Alessandro Paluzzi, a mobile developer and reverse engineer, shared insights suggesting that the chatbot will offer users the ability to receive answers to their inquiries and seek advice. Furthermore, users will have the option to select from a diverse range of 30 personalities. Paluzzi drew a parallel between this upcoming chatbot and OpenAI’s ChatGPT, indicating its potential functionality and capabilities.

According to the screenshot attached in Paluzzi’s tweet, one can make out that the chatbot can also help users write messages when conversing with someone. Another screenshot showed that with a ‘@’ prompt, one can call on the chatbot in a direct message.

Paluzzi is a regular at predicting and posting upcoming features on Meta, Instagram, etc. before the companies announce them. Last year, he predicted that Instagram would allow users to respond to stories with an image or a voice message, a feature we’re yet to see on the photo-sharing platform.

Meta hasn’t announced any plans to integrate Instagram with an AI chatbot. Still, CEO Mark Zuckerberg announced that Meta is “creating a new top-level product group” focused on generative AI.

“We’re starting by pulling together a lot of the teams working on generative AI across the company into one group focused on building delightful experiences around this technology into all of our different products,” said Zuckerberg in a Facebook post.

It’s not exactly surprising that Instagram would embed an AI chatbot to its interface, with other platforms like the question-and-answer website Quora introducing its very own chatbot Poe and embedding ChatGPT, which answers people’s questions.

Snapchat also introduced a customized chatbot called ‘My AI’ in February. Powered by ChatGPT, the chatbot did not get a thumbs up from its users, who called it a disruptive addition and a gatherer of personal data.

People who have their businesses on Instagram already use bots to chat with their customers. These chatbots can send welcome messages to Instagram users who may fit the profile of a business’s target audience. They can also chat with those who directly message the business account. These Instagram chatbots work around the clock and can have multiple conversations simultaneously.

“In the short term, we’ll focus on building creative and expressive tools. Over the longer term, we’ll focus on developing AI personas that can help people in a variety of ways. We’re exploring experiences with text (like chat in WhatsApp and Messenger), with images (like creative Instagram filters and ad formats), and with video and multi-modal experiences,” added Zuckerberg.

reachedGenerative AI is a fast-growing space. Interesting Engineering had reported earlier that ChatGPT had outperformed Instagram and TikTok by surpassing 100 million monthly active users at the end of January 2023. It reached 10 million daily users in 40 days, outpacing Instagram’s initial rapid growth.

Instagram is the fourth most populous social media platform in the world, with approximately 2 billion monthly active users, as estimated by Statista.

Revoking Parking Fine Made Easy: How a Student Leveraged AI Chatbot for Assistance

A student at the York University, Millie Houlton appealed against a £60 parking fine through a letter written by ChatGPT.

We’ve all been there – receiving a pesky parking fine that we’d rather just pay than spend hours writing a letter to the council explaining the situation. But 22-year-old Millie Houlton, a busy final year student at York University, found the perfect solution to her parking ticket problem: ChatGPT.

After being hit with a £60 (21,000 PKR) parking fine, Miss Houlton was feeling too lazy to write a letter to the council to explain that she was a student with a valid permit to park on her street. So she turned to ChatGPT, the AI chatbot that’s known for helping with everything from coding to playing games like Tic-Tac-Toe.

Requesting assistance from ChatGPT, she asked for help “writing a letter to the council, they gave me a parking ticket.” And in just minutes, ChatGPT delivered a perfectly formed and personalized letter, including all the necessary details about the case in a convincing manner.

Thanks to ChatGPT’s help, Miss Houlton was able to get her parking fine revoked, saving her £60. Her ChatGPT letter explained that she was a student with a valid parking permit for two years and had no intention of deliberately parking somewhere she shouldn’t.

Describing her experience, Miss Houlton said, “I put in all my details about where and when it happened, why it was wrong, and my reference for the fine, and it came back with this perfectly formed personalized response within minutes.”

This story shows how technology can help us in unexpected ways, and how AI chatbots like ChatGPT can be a lifesaver in tricky situations. So, the next time you find yourself stuck with a problem, remember that ChatGPT might just have the solution you need!