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AWS HealthScribe

Amazon Unveils AWS HealthScribe

Amazon has unveiled a new platform called AWS HealthScribe at its annual AWS Summit conference in New York. This platform offers AI tools to assist clinicians in transcribing and analyzing their conversations with patients. The goal is to create transcripts, extract important details, and generate summaries from doctor-patient discussions, which can then be incorporated into electronic health record (EHR) systems.

AWS HealthScribe’s machine learning models can convert these transcripts into patient notes, making it easier for healthcare professionals to document their interactions with patients. This, in turn, can provide valuable insights for analysis and improve the consultation experience.

The platform uses generative AI, specifically powered by Amazon’s platform called Bedrock. While generative AI can have biases and inaccuracies, HealthScribe aims to address potential mistakes by limiting its capabilities to two medical specialties for now: general medicine and orthopedics. Additionally, clinicians have the opportunity to review and finalize notes before they are added to the EHR.

One concern with automated speech recognition programs is their ability to handle diverse accents and vernaculars. HealthScribe’s effectiveness in this area remains to be seen. However, Amazon highlights its focus on security and privacy aspects. The platform does not retain customer data after processing requests, encrypts data during transit and storage, and does not use the inputs and outputs to train its AI models.

HealthScribe is “HIPAA eligible,” meaning it can be made compliant with HIPAA requirements, the U.S. law safeguarding personal health information. Healthcare software providers who work with Amazon can achieve compliance by signing a business associate addendum.

In addition to HealthScribe, Amazon also introduced AWS HealthImaging, a service designed for storing, transforming, and analyzing medical imaging data at a large scale. This service enables dynamic pricing for data storage, potentially reducing the total cost of ownership for medical imaging storage by up to 40%.

Currently, several companies, including 3M Health Information Systems, Babylon Health, and ScribeEMR, are already using HealthScribe to streamline their healthcare processes. HealthImaging is available in various AWS regions, aiming to enhance medical imaging management for healthcare organizations.

Big Tech Boosts AI, Cuts Jobs

Big Tech Boosts AI, Cuts Jobs

The US tech giants like Alphabet, Microsoft, Amazon, and Meta are increasing their large language model (LLM) investments as a show of their dedication to utilizing the power of artificial intelligence (AI) while cutting costs and jobs.

Since the launch of OpenAI’s ChatGPT chatbot in late 2022, these businesses have put their artificial intelligence AI models on steroids to compete in the market, CNBC reported on Friday.

All the recently released quarterly reports by these tech behemoths show their efforts to increase AI productivity in the face of growing economic worries.

A significant amount of data and processing power are needed for generative AI programs to replicate human-like outputs like text, code excerpts, and computer-generated graphics. 

Tech titans and AI investments

During their respective earnings calls, the CEOs of Alphabet, Microsoft, Amazon, and Meta all discussed their plans and monetary investments for developing and deploying AI applications.

Sundar Pichai, CEO of Alphabet, acknowledged the demand to produce AI products and underlined the incorporation of generative AI developments to improve search skills. 

Beyond search, Google uses AI to improve ad conversion rates and fend off “toxic text.” Pichai noted ties with Nvidia for strong processors as well as cooperation between the two main AI teams, Brain and DeepMind.

Microsoft’s Teams teleconferencing system, Office program, and Bing search engine all use OpenAI’s GPT technology. 

Invoking Bing’s doubled downloads following the integration of a chatbot, CEO Satya Nadella emphasized that AI will drive revenue growth and increase app penetration. Microsoft’s expenditure on sizable data centers for AI applications will demand a sizeable sum of money.

Andy Jassy, the CEO of Amazon, showed interest in generative AI, highlighting the recent developments that provide game-changing possibilities. 

Amazon plans to use its resources as one of the few businesses capable of making the necessary infrastructure investments in developing its own LLMs and creating data center chips for machine learning, despite the fact that it primarily sells access to AI technology.

Jassy noted Amazon Web Services’ aspirations to create tools for developers and enhance user experiences, including Alexa.

Along with Meta’s emphasis on the metaverse, CEO Mark Zuckerberg emphasized the value of AI. Zuckerberg emphasized the company’s shift toward generative foundation models and its use of machine learning for suggestions. 

The AI initiatives from Meta will have an impact on a variety of products, including conversation features in Facebook Messenger and WhatsApp, as well as tools for creating images for Facebook and Instagram. 

In addition, Zuckerberg discussed the company’s expenditures in enlarging data centers for AI infrastructure as well as the possibilities of AI agents, such as the automation of customer service.

AI booms as tech job cuts gloom 

All the major tech companies like Alphabet, Microsoft, Amazon, and Meta are making significant investments in massive language models and artificial intelligence to improve their products and user experiences. 

According to the CNBC report, these tech behemoths are investing enormous resources to be on the cutting edge of this quickly developing industry because they see the revolutionary potential of AI. 

While AI generated positive media coverage, the loss of tech jobs also caused heartbreak. 

According to a Crunchbase News count, 136,569 employees at IT companies with US headquarters or with a sizable US workforce have been let go in a wave of layoffs as of 2023. In 2022, public and private tech enterprises in the US cut more than 93,000 jobs.

Amazon is Spending more on AI and its Cloud Business

Amazon is Spending more on AI and its Cloud Business

Amazon is reportedly reducing spending on its logistics infrastructure and is doubling down on investing in artificial intelligence (AI), according to statements made by the company’s CFO, Brian Olsavsky. He stated that Amazon is spending less on its core fulfillment and transportation areas year-over-year and is instead allocating more funds to large language models and generative AI. This move appears to be part of the company’s broader efforts to focus on developing its technology infrastructure.

Amazon spent approximately $58.3 billion in capital expenditures last year, as per its 2022 annual report, with a particular focus on developing its technology infrastructure. The company’s CEO, Andy Jassy, has reiterated this commitment, stating that Amazon will be one of the few companies prioritizing the development of large language models.

Jassy noted that developing large language models can take many years and require billions of dollars, but he believes generative AI tools that assist coders will be the most compelling. Additionally, Amazon aspires to develop the world’s best personal assistant and is working on a new and larger language model to support this goal.

The shift in focus towards AI investments could have a significant impact on Amazon’s business strategy, especially as the company aims to stay ahead of its competition. Amazon Web Services (AWS), which provides AI and machine learning services, is already working with several unicorn customers. The company’s stock jumped more than 10% in after-hours trade, reflecting the market’s optimism for Amazon’s AI investments.

Overall, Amazon’s pivot towards AI could help the company become more efficient, reduce costs, and improve its customer experience. However, it remains to be seen how this shift will impact the company’s logistics and infrastructure operations in the long run.

One of the most frustrating experiences when you're watching TV and you can only hear the background noise — the explosions and the music

Amazon Prime Launches New Feature To Make Dialogue Louder Without Ruining The Viewing Experience

One of the most frustrating experiences when you’re watching TV and you can only hear the background noise — the explosions and the music — of a scene but not the actual dialogue. Enter: Dialogue Boost.

Amazon Prime Video is rolling out a new accessibility feature that allows users to increase the volume of dialogue without increasing background music and effects, saving people from being forced to turn on subtitles if they don’t want to.

“At Prime Video, we are committed to building an inclusive, equitable, and enjoyable streaming experience for all our customers,” Raf Soltanovich, the vice president of technology at Prime Video and Amazon Studios said in a statement. “Our library of captioned and audio described content continues to grow, and by leveraging our technological capabilities to create industry-first innovations like Dialogue Boost, we are taking another step to create a more accessible streaming experience.”

To use Amazon’s Dialogue Boost, navigate to the audio and subtitles menu and click on “English Dialogue Boost: Medium” or “English Dialogue Boost: High.”

The feature will become available for some specific Amazon Original programs globally — like “Tom Clancy’s Jack Ryan,” “The Marvelous Mrs. Maisel,” and more — before it rolls out more widely. It’s available for all Prime Video-supported devices. While Amazon is the first global streaming service to offer this feature, similar features are available on other platforms, like Roku’s “speech clarity.”

Amazon Unveils Bedrock The Next-Gen AI Language Model To Compete With ChatGPT And Dall-E

Amazon Unveils Bedrock: The Next-Gen AI Language Model To Compete With ChatGPT And Dall-E

Amazon has launched a new AI language model called “Bedrock,” which is set to compete with OpenAI’s GPT and DALL-E. The new technology is designed to improve customer service offerings and enhance product recommendations on the e-commerce platform.

Bedrock has been trained on a massive dataset and is capable of understanding natural language and generating human-like responses to a wide range of customer queries. It can learn and adapt to new information in real-time, making it a versatile tool for customer service representatives.

One of the most notable features of Bedrock is its ability to generate high-quality images in response to written descriptions. This could be particularly useful in e-commerce applications, as it would allow customers to see products before making a purchase decision.

Amazon plans to integrate Bedrock into its existing customer service and recommendation systems, enabling the company to offer more personalized and relevant recommendations to customers. The technology could also improve the accuracy of product descriptions and specifications, reducing the risk of customer dissatisfaction and returns.

Bedrock’s launch represents a significant development in the world of AI language models. With Amazon’s vast resources and expertise, it has the potential to be a game-changer in the field of customer service and e-commerce. Only time will tell how Bedrock performs compared to its rivals.

In conclusion, Amazon’s Bedrock language model is set to revolutionize customer service and e-commerce. The technology’s versatility and real-time learning capabilities are poised to enhance the customer experience on the platform. With Amazon’s backing, Bedrock could become a leading player in the AI language model space.