Talent Select AI, a disruptive 16-year-old digital interview and psychometric assessment firm based in Milwaukee, Wisconsin, is set to revolutionize the industry with its innovative candidate screening tool. By leveraging natural language processing (NLP), the company’s tool eliminates the need for self-reporting examinations from job candidates. Instead, it analyzes word choices during a live interview to conduct a psychometric assessment, determining whether candidates are a good personality fit for a job opening.
The company currently offers its software as an API, allowing clients to integrate it with their existing hiring platforms and tools. However, Talent Select AI plans to launch its own user-facing version of the software on its website in the coming month. This move aims to bring benefits to both employers and job seekers by eliminating the need for separate psychometric tests during the interview process.
Talent Select AI’s CTO, Will Rose, explained that the company’s AI model matches a candidate’s word choice and conversation context, using only the text transcript without any audio or video. This approach avoids the risks of bias associated with tools that focus on visual information or intonation, which can disproportionately affect certain racial or ethnic groups. By strictly analyzing the words used, Talent Select AI can predict a candidate’s compatibility with a specific role or company culture, providing insights into job performance and outcomes.
Since the launch of Talent Select’s API in 2023, it has delivered promising results. The platform has led to a more than 50% reduction in time-to-hire candidates, an 80% increase in candidates selected from underrepresented groups, and 98% of users reporting greater confidence in selection decisions.
While psychometrics has a long history and has undergone significant transformations over time, it has also faced criticisms and controversies. The validity and reliability of psychological tests across diverse populations and contexts, ethical implications of high-stakes decisions based on these tests, and philosophical assumptions underlying psychometric models have been subjects of scrutiny. Even the creators of the Myers-Briggs test discourage its use in hiring decisions.
However, Talent Select AI believes it has developed an improved, streamlined, and efficient version of psychometric assessment. With over 30 years of academic research and 15 years of in-house expertise in recruiting and hiring operations, the company is confident in its approach. Talent Select AI’s leadership team, including President and Chairman Stuart Olsten and COO Heather Thomas, along with their advisory board of esteemed academics and psychometrics practitioners, are driving the company’s mission forward.
In conclusion, Talent Select AI is poised to transform candidate screening through its NLP-powered tool, providing a more effective and unbiased approach to assessing candidates’ psychometrics. With its innovative solution, the company aims to revolutionize the industry and improve hiring outcomes for employers and job seekers alike.
